Privacy Policy

Information you provide

• Contact details — name, email address, phone number, country of residence.
• Profile and background information relevant to matching — professional/athletic/artistic history, achievements, employer or agent preferences, and similar details you choose to share.
• Account credentials and communications you send us, including messages, support requests, and consultation notes.
• Payment information — processed directly by our third-party payment processor(s); O1DMatch does not store full payment-card numbers on its own systems.

Information collected automatically

• Device and usage data — IP address, browser type, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies, used to keep you signed in, remember preferences, and understand how the Service is used (see Section 5).

• To provide, operate, and improve the Service, including matching you with employers, agents, or service providers.
• To process payments and manage subscriptions and purchases.
• To communicate with you about your account, purchases, and Service updates.
• To send marketing communications, where permitted, which you may opt out of at any time.
• To detect, investigate, and prevent fraud, abuse, and security incidents.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share information only as follows:

• With employers, agents, or petition-support providers you choose to be introduced to or matched with through the Service.
• With service providers who perform functions on our behalf, including payment processing, hosting, analytics, and customer support, under contractual confidentiality obligations.
• With payment processors (such as our card-processing partners) solely to the extent necessary to process a transaction and comply with their underwriting and risk-review requirements.
• For legal reasons — to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of O1DMatch, our Users, or others.
• In connection with a business transaction — such as a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

Many Users of the Service are located outside the United States. If you access the Service from outside the U.S., you understand that your information will be transferred to and processed in the United States, which may have data-protection laws different from those of your home country.

We use cookies and similar technologies to operate the Service, remember your preferences, and understand aggregate usage patterns through analytics tools. You can control cookies through your browser settings; disabling cookies may limit some features of the Service.

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details in Section 10. We will respond in accordance with applicable law.

The Service is not directed to children under 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time. The "Effective" date above reflects the most recent revision. Material changes will be posted on this page.